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Oct
22
Maintenance Completed
Posted by Bobby Cannon on 22 October 2011 10:38 AM

Hello everyone,

Maintenance has been completed on the switch at the 470 data center. If anyone has any issues please do not hesitate to submit a ticket and the NOC will look into the issue. Has always thank you for your understanding has we attempt to offer the highest quailty possiable.

 

Thank you,
NOC Team


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Oct
20
Maintenance Scheduled for 10/22
Posted by Bobby Cannon on 20 October 2011 11:49 PM
We will be performing maintenance at the 470 Exchange Data Center during the hours of 12am-3am. This will be service impacting has we will be replacing a switch. We thank you for your understanding in regards to this.
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Oct
20
New Helpdesk
Posted by Bobby Cannon on 20 October 2011 11:47 PM

Netstream Communications has upgraded its helpdesk soultuion. You will be able to locate the new helpdesk at http://support.netstreamcom.net. All tickets and user accounts have been sucessfully migrated over. Should you have any issues with the new system, please do not hesitate to call.

 

Thank you,

Netstream Support Team


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Jul
16
Maintenance
Posted by Bobby Cannon (Import) on 16 July 2011 12:17 AM
Netstream Communications Maintenance Notification

Maintenance Ticket #: GYB-341995

Urgency: Planned
Date Notice Sent: 7/15/2011

Attention:
Primary Start Date: 7/15/2011 - | - Primary Start Time: 12:00 AM Eastern
Primary End Date: 7/16/2011 -- | -- Primary End Time: 5:00 AM Eastern
Backup Start Date: 7/16/2011 - | - Backup Start Time: 12:00 AM Eastern
Backup End Date: 7/17/2011 -- | -- Backup End Time: 5:00 AM Eastern
Please be informed that Netstream Communnications will be performing maintenance on its network as described below.
Location of Maintenance: Atlanta, GA
Reason for Maintenance: We have identified an issue with an edge router. During the maintenance window, Engineers will be replacing the router to ensure problem free operations. **Please note this maintenance should not be service effecting, however you may notice some packet loss has the core routers adjust.**
Should you have any questions or concerns, please feel free to email support@netstreamcom.net


Thank you,
Netstream Communications Engineering Team.
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